When this customer first approached us we soon realised that his previous experience with websites designers had caused him to be less than trusting of website designers in general, and the fact that initially we couldn’t come up with a design he was happy with only served to make our relationship more difficult. Realising that we were obviously misunderstanding the clients brief, we arranged a ‘make or break’ meeting in order to really understand what it was the client was looking for.

Fortunately this time we did come up with a design concept that the customer was very happy with and we were able to move forward with the development of the rest of the site in a far more positive manner. The modern fresh look of this website really suits the company and their products and with the help of our ‘Website Marketing’ partners, also brings in a lot of enquires from search engines.

To us it proves that taking the time to fully understand our clients’ business pays dividends and also acts as a good example of how our relaxed but professional working methods can ensure a happy conclusion.